Flow Plus

Exchange and Return Policy 👇

•Delivery is handled by Egypt Post, and packages cannot be opened upon receipt.

•If the product is refused upon delivery, only the shipping cost must be paid.

•If there is a defect in the product or its quality, it must be reported on the same day; otherwise, it cannot be exchanged or returned.

According to Article 13 of the Executive Regulations of the Consumer Protection Law No. 181 of 2018, our products are considered personal use items.

•Undershirts and bandanas cannot be exchanged or returned after delivery.

•Basic shirts can only be exchanged or returned if reported on the same day of receipt.

What are my shipping & delivery options?

We offer multiple shipping options. In some cases, a third-party supplier may manage our inventory and be responsible for shipping the products.

Shipping fees

We offer shipping at the following rates:

• Shipping method: Motorcycle
• Delivery time: 3 to 5 days
• Shipping fee: Variable depending on location

The delivery dates and times we provide are estimates and depend on availability; they are not guaranteed exact dates.

Do we offer international shipping?

Unfortunately, we do not offer international shipping at this time.

Do you have questions about returns?

If you have any questions regarding returns, please review our return policy here: ReturnPolicy.