Exchange & Returns
Exchange and Return Policy 👇
• Delivery is handled by Egypt Post, and packages cannot be opened upon receipt.
• If the product is refused upon delivery, only the shipping cost must be paid.
• If there is a defect in the product or its quality, it must be reported on the same day; otherwise, it cannot be exchanged or returned.
According to Article 13 of the Executive Regulations of the Consumer Protection Law No. 181 of 2018, our products are considered personal use items.
• Undershirts and bandanas cannot be exchanged or returned after delivery.
• Basic shirts can only be exchanged or returned if reported on the same day of receipt.